by Ian Tuhovsky
Successful communication is one of the most important skills that you can have. Pretty much every successful person will tell you that they got successful because of their great contacts with other people.
Communication Skills Training has plenty of great ideas that you can apply directly to your life. They are easy to read, easy to understand, and easy to adopt.
Ian is an avid reader and writer and he calls himself "the observer of people and reality". He had always been interested in studying the human mind and society. Ian holds a BA degree in Sociology and apart from writing and investigation, he works as an HR consultant for many European companies from various sectors.
13. Build rapport.