“Seventy percent of U.S. employees say they received no praise or recognition in the workplace.” —Pg. 159.
Workers and other people simply do not get much praise for their efforts. Worse yet, people don’t receive the right praise they need. There are five appreciation languages: words of affirmation, gifts, physical touch, acts of service, and quality time. They are exactly what they sound like. A person who’s appreciation language is gifts will like a personalized gift, unlike someone who finds more value in words of affirmation and likes thank-you notes and appreciative remarks.