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Chapter 10: Difficult situations
Sometimes, there are uncommon situations that require special tactics in order to be charismatic. Those situations are, for example, dealing with difficult people or delivering bad news or criticism. Read below to find out how to stay charismatic and make people like you even more, despite these inconvenient circumstances.
Actions to take
Learn to deal with difficult people.
Learn to deliver bad news.
Learn to deliver criticism.
Learn to apologize well.