Dealing with difficult people is extremely important, especially in the corporate world or any other kind of professional life. It’s most important not only in everyday life, but when you can’t afford to simply ignore them.
Avoid trying to change these people.
It’s a little bit like an amateur trying to dismantle a bomb: ineffective and careless.
Set your boundaries.
Don’t tolerate shouting and pathological arguments in public situations or other forms of disrespect.
Remember different mental maps and positive intentions behind every behavior.
Even though you don’t agree with someone’s viewpoint, you need to realize that there must be some reason behind their annoying actions.
Don’t talk too much about what you don’t like in their style of conversation.
When dealing with difficult people and their irritating behaviors, it’s often a good idea to make your verbal messages brief and concise.
Focus on behavior, not people.
Instead of saying things like, “Michael, you are a liar!” say, “Michael, we both know that what’s been said is far from reality.”
Focus on the most crucial things.
Remember, don’t take their bait and never engage more than you have to.
You can use suggestions.
You show people you are interested in their opinion. Often, much tension is relieved when we let people express their thoughts.