In this book, there is a study that was done on cadets at West Point Military Academy. Researchers found that grade point averages, physical aptitude, military abilities, and self-discipline do not have as much importance as grit, which they define as the tendency to work “strenuously toward challenges, maintaining effort and interest over years despite failure, adversity, and plateaus in progress.”
A keystone habit in an organization is something that every worker can act on, something that unites people and gives focus to the whole group. Such a keystone habit can be safety. Safety itself does not improve productivity, income, or anything that investors desire. But this creates a habit of excellence, and individuals in the company feel that they have devoted themselves to something bigger.
1. Find a keystone habit that will be the base of your company culture.
Keystone habits make clear values that we might otherwise forget in moments of uncertainty or while making difficult decisions.