In order to improve your service and increase growth, you must learn how to analyze your customers, how to generate ideas, and how to choose what is worth working on.
It’s easy to be lost with many ideas. It’s easy to work on things that are not very important. And it’s easy to work on ideas that do not come from data, but just from guessing.
Stage 1: Analyze
Stage 2: Ideate
Stage 3: Prioritize
Stage 4: Test